Jim Lucas has been kind enough to let me post a guest blog on his site, Lucavia.com. It’s a slightly tongue-in-cheek piece about some of the challenges of making customer service work in the UK.
You can find it here.
Enjoy.
Jim Lucas has been kind enough to let me post a guest blog on his site, Lucavia.com. It’s a slightly tongue-in-cheek piece about some of the challenges of making customer service work in the UK.
You can find it here.
Enjoy.